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Frequently Asked questions
What is your shipping policy?
Our packages are sent out USPS priority with tracking. They are shipped out in one to two business days.
What kind of inks do you use for printing the shirts?
Plastisol ink and water based/Discharge ink are the two main types of inks that are used in textile screen printing and here at Anchor. While both types of ink are effective, they have distinct differences and advantages depending on what the need is.
What is Plastisol ink?
Plastisol ink is the most common type of screen printing ink. Plastisol ink is a PVC and it contains no solvent. This thermoplastic ink is basically in solid form at room temperature and has to be heated to temperatures of between 300°F and 330°F before it cures/hardens completely. Once it cools down, it forms a layer on top of the textile.
Pick up a few of your t-shirts and feel the design surface. If it has rubbery or plastic feel then it’s likely plastisol.
What is Water Based/Discharge ink?
Water based ink is basically a dye that is mixed with water to make a fluid. Unlike plastisol, discharge ink soaks into the fabric instead of sitting on top of the fabric. The end result is a natural and soft print that can’t be felt.
Water based ink is a broad term used for all types of water-solvent inks, while discharge ink is a special type of water based ink that has a discharge agent mixed into the ink that normally removes any dye on the fabric and replaces it with the color of the image.
What’s yall’s return policy?
We do returns/excahnges for unwashed and clean items. We will charge you for shipping.
How do you make your stuff?
We print everything by hand on manual screen printing presses.
How do I order wholesale?
We offer wholesale! Please email anchorcustoms@gmail.com for pricing and quantities.
Any other questions?
We’d love to hear from you! Please send all questions and/or requests to anchorcustoms@gmail.com.
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